Privacy Policy

1. Information We Collect

When you use Dharamshala Stay, we collect personal information you provide when making a booking or inquiry, including your name, email address, phone number, and travel dates. We also collect standard analytics data about how you interact with our website.

Payment-related information is processed securely through our payment partners. We do not store your full card or bank details on our servers.

2. How We Use Your Information

We use your information to process bookings and reservations, communicate about your travel plans, send confirmations via email and WhatsApp, improve our services, and respond to your inquiries.

3. Information Sharing

We share booking details with hotels, homestays, taxi operators, trek guides, and paragliding operators necessary to fulfill your reservation. We do not sell or rent your personal information to third parties for marketing. We may disclose information when required by law.

4. Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to understand usage patterns. You can control cookies through your browser settings.

5. Data Security

We protect your information using industry-standard encryption (HTTPS/TLS), secure database hosting, and access controls. No method of transmission is 100% secure, but we take reasonable precautions.

6. Your Rights

You may access, correct, or delete your personal data by contacting us at hello@dharamshalastay.com or calling +91-98057-00665. We will respond to valid requests within 30 days.

7. Third-Party Links

Our website may link to third-party sites (hotels, OTAs, map services). We are not responsible for their privacy practices. Please review their policies independently.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated date. Continued use constitutes acceptance.

9. Contact

Email: hello@dharamshalastay.com | Phone: +91-98057-00665
Address: Dharamshala, Kangra District, Himachal Pradesh 176215, India